The below Claim information is for Hong Kong client only, for Macau user please click here.

Claims

We are now a participant of HKFI Insurance Fraud Prevention Claims Database (IFPCD)

Report a personal insurance claim

Select the product below and find corresponding procedures, required documents checklist, frequently asked questions (FAQs) and claim form in a minute!

Report a Business claim

A&H Group Insurance

Applicable To Policy Numbers (CBT/GPA/GPP/GPS/GCI)

• Business Travel
• Group Personal Accident
• Group Critical Illness

Learn More

Commercial Line Claims

• Financial Lines • Marine • Cargo • Property
• Energy • Casualty • SME • Trade Credit

Learn More

Download claim form

Go to the link below to download and fill out the form, and email to claims.hk@aig.com, we will provide you suitable assistance.

Claim Form Center

Contact Us

Ask Abi

AIG’s 24/7 Chatbot is here to help

Claims Hotline

3666 7090

Email Us

cs.hk@aig.com