About Us

As one of the oldest operations in the American International Group (AIG), we are proud to have been part of the Hong Kong business and wider community since 1931. During the course of our 90 years, we have witnessed and experienced Hong Kong’s growth, transformation and evolution and we would like to showcase here some of the iconic images which chronicle our story in Hong Kong.

1900s

1919

The founder of the company AIG traces roots to, Mr. StarrCornelius Vander Starr establishes American Asiatic Underwriters (AAU), a general insurance underwriting agency, in Shanghai, China.

1920s

1923

Nelle Vander Starr (center) joins the company’s early operations in Shanghai, China, later becoming the first woman executive.

1926

The first U.S. office, American International Underwriters (AIU), opens in New York City.

1930s

1932

1936

The Hong Kong waterfront around 1936 – the AAU building is second from the left

1940s

1948-49

With turmoil and civil war on the Mainland, AAU’s Shanghai operation (employees and records) were airlifted and relocated to Hong Kong (an early example “a business continuity plan” in action, perhaps!)

1950s

1950's

The old Hong Kong office building, Queen’s Road Central – the words “American International Building” can be seen above the large front pillars, 1950s

1955

Mr. Cornelius Vander Starr (The Founder) and Mr. KK Tse (Chairman of Hong Kong) visited AIU Travel Insurance counter at Hong Kong Kai Tak Airport around 1955

Drawing on nine decades of local experience and AIG's international presence in approximately 70 countries and jurisdictions, AIG Hong Kong (AIG Insurance Hong Kong Limited) offers a wide range of insurance products for individuals, families, small businesses and multinationals. No risk is too small or too big. To ensure that all customers receive both maximum protection from potential risk and the best value from their investment, we take an integrated approach to risk management and constantly review and update products and services. Whether the need involves insurance for a home, a car, an office block or a fleet of commercial vehicles, we are there with the right product at the right price.

What we provide

At AIG, we take on our clients’ challenges and goals. Whether the need is as fundamental as insuring a first home or as complex as providing environmental coverage, our priority is to provide clients with the confidence they need to prosper. Inherent in every policy we write is our commitment to deliver what matters most to our clients when they need it. Among our unique strengths are:

World-class talent with the know-how to assess vulnerability and underwrite the most complex risks – delivered through a local presence that enables us to respond rapidly when unforeseen events occur.
Ongoing development of new and industry-leading products and services, along with the ability to develop tailor-made solutions when existing offerings do not meet client needs.
An unwavering commitment to customer service excellence and to supporting our clients.

With deep resources and commitment, we enable our clients to pursue their goals with confidence.

Our brand

The AIG brand affirms the importance of our roots as one of the world’s leading insurance organizations. Our name and identity convey our continued commitment to earning trust through innovation. We remain focused on developing new products and managing risk and scale, based on insights derived from an expanded geographic reach that meets client needs in virtually every region of the world. AIG is taking measured steps to ensure a strong, independent future. At their core, the changes we are making represent a renewal and reinforcement of our commitment to the industry and dedication to customer service.