Beware of fraudulent messages! AIG Insurance Hong Kong Limited will only contact customers by: SMS - #AIGHK; Email - ... @aig.com; Telephone - with verification process. We will not ask for personal information, bank or credit card account details, PIN numbers or passwords. Please be vigilant and do not disclose personal information or bank account details to unknown persons. If you have provided personal or confidential information or transferred money in response to a suspicious call or SMS alleging to be from AIGHK, please report the matter to the Police and notify us at cs.hk@aig.com or +852 3666 7017.
As Typhoon "Champi" is approaching and affecting parts of Japan and Taiwan, AIG Hong Kong is treating this Incident as a known risk.
If you purchased a Single Trip Travel Insurance policy before 2:20 p.m. on 21 October 2026 (the "Cut-off Time"), or if you hold an Annual Travel Plan policy and had arranged your trip before the Cut-off Time, any related travel losses arising from this event may be covered, subject to the terms and conditions of the policy#.
Conversely, if the policy is purchased or the trip is arranged after the Cut-off Time, any losses arising from this event will not be covered.
AIG Hong Kong will continue to closely monitor the situation and will provide further updates as necessary.
#Coverage, terms, conditions and exclusions may vary by product. Please refer to the applicable policy wording for more details.
New Products
Solutions To Meet Your Needs
Car
AIG Car Insurance provides peace of mind when you’re on the road.
We offer Comprehensive Plan &Third Party Plan and exclusive
add-on accident cover for driver & your family.
Our enhancedDomestic Helper Protector 3.0 is designed for domestic helpers like chauffeurs, doulas, maids. It covers more than basic labour insurance with 4 flexible plans.
A 3-in-1 policy for senior with extensive coverage including 24/7 personal accident, travel accident, and lifestyle cover within HKSAR, Macau SAR, and Mainland China.
Submit your insurance questions or feedback through the online inquiry form, the relevant departments will contact you to recommend a suitable insurance plan if necessary.
