AIG Car Insurance

Having purchased your beloved car, whether it's a used car or a brand new one, the most important thing is to have secured comprehensive car insurance that protects your vehicle, yourself, and third-party liability. 

AIG auto insurance is the ultimate choice for protecting your vehicle. With our online inquiry, you can obtain instant quotes and buy the best plan in just a few steps! Drive with confidence, knowing that your car is comprehensively covered!

Comprehensive Coverages

  • Own damage protection
  • Cashless Windscreen Repairing Services^
  • Loss of car keys
  • NIL depreciation on spare parts if the car less than 3 years old
  • 7-day rental car

 

Owner and Third-party Coverage

  • Medical expenses
  • Third-party property damage & bodily injury

24/7 Emergency Assistance

  • 24-Hour roadside assistance
  • Unlimited number of emergency towing services (for Comprehensive plan)

Discount

  • No Claim Discount (NCD) Protector
  • New for old Cover in Year 1
  • Exclusive Upgrade - Road accident cover for you and your family

Provide different vehicle models for an instant quotation!

Updated 127 new vehicle models for quotation! AIG provides instant quotes for both electric and petrol vehicles!

Newly added vehicle models include:

  • BYD electric vehicles
  • BMW i Series models
  • Mercedes-Benz EQE Series models, etc.

 

Key Features of AIG Comprehensive Auto Insurance Plan

  • Medical Expenses
  • Third-party property damage - up to HK$2,000,000

  • Third-party bodily injury - up to HK$100,000,000

  • Instant quote and receive the full set of policy documents 15 minutes after payment success

  • No deduction of depreciation for claims reimbursement of spare parts for vehicles less than 3 years old

  • 24-hrs roadside assistance and unlimited emergency towing service

  • No-claim discount (NCD) protection - up to HK$50,000 or 15% of sum insured, whichever is the less

  • Loss of car keys - up to HK$2,000

  • One-stop windscreen protection and cashless repairing services

    ^This is up to policy sub-limit.

*The above information is for reference only. Please refer to the policy documents for detailed terms and conditions and exclusions or click Buy Now

One-Stop Repair & Claim Service for Windscreen Damage

If there is windscreen damage, you can simply send your vehicle to AIG’s authorized garage. We provide a genuine one-stop repair and claim solution to customers at our authorized garage.

You can enjoy cashless repair^ and a free 1-year warranty*, our authorized garage will report a claim for you when the repair work is complete. More to that, you can arrange door-to-door repair service to fit your schedule.

Click here to access the list of authorized key point garages.

^This is up to policy sub-limit.

*1-year free warranty in respect of water leakage, seepage, defects and/or defective workmanship begins from the date of completion of service as stated on the Motor Satisfaction Note. 

Add on personal accident cover for HK$255/year only!

Whether you are a new driver on the road, or you are looking for upgraded protection for road accidents, this personal accident add-on is an excellent option for you and your family. 

We provide one-off cash and daily hospital cash for you as a driver of a private car and while you travel by public transportation including taxi. Personal accident coverage extends to your family members when they drive or travel with the Insured Car, with protection up to HK$600,000! 

Protect yourself and your loved ones from road accidents by adding this coverage today!

Plan Coverage

AIG provides 2 different plans: AIG Third-Party Only Auto Insurance and AIG Comprehensive Auto Insurance, for car owners with different purposes.

The AIG Third Party Only Insurance Plan covers accidental damage to third-party property or bodily injury. Whereas AIG Comprehensive Insurance Plan not only protects against accidental damage to others’ property or bodily injuries, but also covers accidental damage to your own vehicle.

Coverage
Third-party Only insurance
Comprehensive insurance
  Maximum Limit (HK$)
Third Party Property Damage
$2,000,000
$2,000,000
Third Party Bodily Injury 
$100,000,000
$100,000,000
Own Damage Up to sum insured
Medical Expenses
X

$2,000 

 

New for old Cover in Year 1 X
Rental Car: 7 Days 
X $500 / Day
Windscreen Protection
X

No Claim Discount Protection
X
$50,000 or 15% of sum insured, whichever is the less
24 Hour Roadside Assistance 
X

Loss of Car Keys

$2,000
Nil Depreciation On Spare Parts (Vehicle age less than 3 years)
X

Submit Car Insurance Claims Online

You can submit car insurance claims online anytime anywhere. Our quick and easy to use online insurance claim process takes away the added stress of filling out forms.

If you have a claim please click the button below  to start the process.

*For Private Auto and Motor Cycle Insurance Only.

Why AIG?

We know you’re busy. That’s why our online car insurance quoting and policy approval system takes you from start to be insured in the same amount of time it takes to get from Kennedy Town to Central on the MTR: 10 seconds to receive your quote online and compare auto insurance plans; 2 minutes to enter the necessary personal information and pay for your policy; 15 minutes to receive your electronic policy documents in your personal email inbox. That’s it!  

AIG aims to be your most trusted and valued insurance provider, empowering clients with our risk expertise and financial stability.

FAQs

Third-party only policies cover damage to others as the result of an accident that was deemed your fault. Any damage to your own car is not covered under this policy. Comprehensive coverage provides you with coverage for damage to your car and your liability against others.

Different policies are designed for different uses of the vehicle.
If you have a private car policy, your vehicle can only be used for domestic and leisure purposes, and this policy is available online.
Please note that AIG currently does not accept insurance applications for commercial or business vehicles.

In our online quoting system, the excess will be listed based on applicant information and vehicle information. For full details, please refer to your policy schedule and terms and conditions.

If you require emergency assistance, please contact the AIG Emergency Hotline on 3122-2390, which is available 24 hours a day.
As a Comprehensive policyholder, you can utilize the breakdown and towing service as well as flat tyre and battery assistance.
As a Third-Party policyholder, we will provide you with 24-hour advisory services, including referral to an emergency services provider.

Unfortunately, AIG Auto Comprehensive Plan and Third Party Liability Plan are only applicable to car owners and named drivers aged between 25 and 69 with at least 2 years of driving experience.

When no claim is made or arises under an Auto Policy during any of the periods of insurance specified below, the NCB (No Claims Benefits)/ NCD (No Claims Discount) will be applied to next year’s renewal premium:

Period of Insurance Discount
One Year
20% 
2 consecutive years 30%
3 consecutive years 40% 
4 consecutive years 50%
5 or more consecutive years 60% 

Our contact centre can assist in making changes to your policy.

If you wish to cancel your policy before inception, please note there will be an administration fee of HK$300.

You can click here to purchase Auto Insurance online.

If you cannot find your vehicle model on our online platform, please contact customer service via 3666 7033, (Mondays to Fridays, 9:00am – 5:30pm, except Saturdays, Sundays and Public Holidays) or via an email (cs.hk@aig.com).

Unfortunately, we do not provide such coverage currently.

Regrettably, the name of the policyholder cannot be changed. If your name has been legally altered, please email the following information and documents to cs.hk@aig.com for further processing:

  • Policy No.;
  • Policyholder's English name;
  • Copy of the newly issued Hong Kong Identity Card;
  • Copy of the newly issued valid Hong Kong driving license;
  • Copy of the deed poll;
  • Copy of the newly issued vehicle registration document
  • Original insurance certificate (if applicable).

If your vehicle registration mark has been changed, please email the following information and documents to cs.hk@aig.com for further processing:

  • Policy No.;
  • Policyholder's English name;
  • Copy of the newly issued vehicle registration document;
  • Original insurance certificate (if applicable)

If your vehicle model or year of manufacture is not available for a quote on our official website, you can complete the quote application form and email it to cs.hk@aig.com for further processing or contact our customer service hotline at 3666 7033. (Mondays to Fridays, 9:00am – 5:30pm, except Saturdays, Sundays and Public Holidays)

Generally, a maximum of three named drivers can be added to an auto insurance policy. The drivers must be between the ages of 25 and 65 and have at least two years of relevant driving experience. Additionally, they should have no traffic accidents, insurance claims, suspensions, deductions of more than 8 points, or convictions for careless driving in the past three years. Please note that for comprehensive coverage, if the driver is under 28 years old or has less than two years of driving experience, an additional premium will be charged.

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