Terms and Conditions

1.            What is the Best Driver in Hong Kong Competition?

The ‘Best Driver in Hong Kong Competition’ aims to find the best driver in Hong Kong based on their driving record, as measured using the AIG Drive Master app.

The Competition commences on 12 December 2016 and ends on 11 March 2017 (“Competition Period”). The last date you can enter the Competition is  11 March 2017 (see “How to Enter” for further details).

2.            What is the prize?

The prize is free petrol for one year, valued at HK$15,000 which will be awarded to the overall winner in the form of petrol vouchers.

The prize is not convertible to cash and is not transferrable.

3.            How do I win?

You win by successfully recording the highest score of all participants in the competition during the competition period using the AIG Drive Master app.

A participant’s score only counts if a minimum total journey distance of 100km has been recorded during the competition period using the AIG Drive Master app.

A journey only counts in the competition if it is a journey which has taken place within Hong Kong.

AIG Drive Master app aims to encourage safe and efficient driving in Hong Kong by enabling drivers to benchmark their driving against certain key driving parameters, such as acceleration events, speeding events, braking events, cornering speed, average speed, distance traveled, idle time & more. The safer you drive, the higher the score.

4.            Am I eligible to enter this Competition?

To be eligible to enter the ‘Best Driver in Hong Kong Competition’, you must meet all of the following criteria:

a.       You must be the holder of a valid Hong Kong driving license throughout the Competition Period

b.      You must also be the holder of a valid vehicle license for the vehicle you register when you enter the Competition.

c.       You must be at least eighteen (18) years of age or older, when you enter the Competition

d.      You must be a Hong Kong resident

e.      You must not be an employee of AIG Insurance Hong Kong Limited or any affiliated company.

5.            How do I enter and compete in this Competition?

To enter and compete in this Competition you must do the following:

a.       You need to download the AIG Drive Master app and register to use it.

b.      We ask you to input certain minimum information in the “Personal Information” section of the app. This information is necessary for us to verify that you meet the eligibility criteria for the Competition. There is also other information you may fill in, which we will only use for the purposes stated in our Privacy Statement.

c.       Once you have done a. and b. you are automatically enrolled in the “Best Driver in Hong Kong Competition”.

d.      Please note that during the course of the Competition, your score and first name will be shown on the app. If you are in the top 10 in the Competition, this information may be visible to other users of the AIG Driver Master app.

e.       Every driving journey you successfully record using the AIG Drive Master app during the Competition Period will count towards your record in the competition. NOTE: if you do not successfully record a journey on the app, the journey will not count.

f.        You must only use the vehicle you have registered for the AIG Drive Master app for this Competition.

g.       You cannot count any journey where the vehicle is used for hire or reward, towards this competition.

6.            What if at the end of the Competition, more than one driver has the same score?

If at the end of the competition more than one participant has recorded the same score, then the winner from these participants will be determined as the driver who has recorded the most distance travelled during the Competition Period, or if they still cannot be separated, has recorded the most number of journeys recorded during the Competition Period.

If these participants are still equal after the application of the above criteria, the winner will be the driver who has the superior score

·         for least over speeding, or if they are still equal

·         for the least harsh braking, or if they are still equal

·         for the least harsh cornering

7.            Who is the judge?

The decision is based on the metrics of the AIG Drive Master app.

In the event of any dispute, the decision of AIG Insurance Hong Kong Limited (“AIG”) decision will be final. AIG reserves the right to disqualify any individual at any time who behaves fraudulently or misleadingly or in a manner which prejudices the fairness and integrity of the Competition, in AIG’s sole opinion. AIG’s discretion is absolute and its decision is final.

8.            When is the prize announced?

AIG aims to announce the prize during April 2017 on its website at www.aig.com.hk and the individual winner will be notified.

9.            Any other terms and conditions?

Yes.

Firstly, to improve road safety we wish to publicize the winner of the Competition as the ‘Best of Driver in Hong Kong’. As a condition of you joining this Competition, therefore, we ask that you agree to your name, image and biographical information being collected and used by AIG for advertising and promotional purposes, in the event you win the Competition.

Secondly, there are some other terms and conditions we need to include to make this an appropriate agreement between AIG and participants in the Competition. These terms and conditions are:

·         The Contracts (Rights of Third Parties) Ordinance is excluded from this agreement;

·         This agreement is subject to Hong Kong law and any disputes are subject to the exclusive jurisdiction of the Hong Kong courts.

And remember, we believe that if you have to drive at all, it’s best that you drive safely!

Terms and Conditions

1.            “Men vs Women – Who is the safer driver?” Competition

At AIG, we don’t believe in stereotypes! We believe in statistics and we believe in road safety!

Is there any correlation between a person’s gender and their driving ability? To try and establish an answer to this age-old debate, we have developed the “Men vs Women – Who is the safer driver?” Team Competition

Register for the Competition and join either the Men’s or Women’s team. We will measure the average score from each team based on their driving as recorded by the AIG Driver Master app between 10th December 2016 and 9th January 2017. The team with the best average score during the Competition Period will be the winner.

2.            What is the prize?

The top 100 persons in the winning team with the highest individual average score during the Competition will each win a Pacific Coffee voucher for one coffee.

The prize is not convertible to cash and is not transferrable.

3.            Am I eligible to enter this Competition?

To be eligible to enter the ‘Men vs Women – Who is the safer driver?” Team Competition’, you must meet all of the following criteria:

a.       You must be the holder of a valid Hong Kong driving license throughout the Competition Period

b.      You must also be the holder of a valid vehicle license for the vehicle you register when you enter the Competition.

c.       You must be at least eighteen (18) years of age or older, when you enter the Competition

d.      You must be a Hong Kong resident

e.      You must not be an employee of AIG Insurance Hong Kong Limited or any affiliated company.

4.            How do I enter and compete in this Competition?

a.       You must download the AIG Drive Master app and register to use it.

b.      You must have inputted certain minimum information in the “Personal Information” section of the app. This information is necessary for us to verify that you meet the eligibility criteria for the Competition. There is also other information you may fill in, which we will only use for the purposes stated in our Privacy Statement.

c.       You must enroll in the ‘Men vs Women – Who is the safer driver?” Team Competition’ by clicking the “Join Challenge” icon on the “Challenges” screen.

d.      You must enroll in the correct team according to your gender.

e.      Once you have done a, b, c and d above, you are enrolled in the Competition.

f.        After enrolling in the Competition, every driving journey you successfully record using the AIG Drive Master App from the time you enrolled and to the end of the Competition Period will count towards your record in the Competition. NOTE: if you do not successfully record a journey on the app, the journey will not count.

g.       You may enroll at any time during the Competition Period, but only those journeys you record between the date you enroll and the end of the Competition Period will count towards the Competition.

h.      A journey only counts in the Competition if it is a journey which has taken place within Hong Kong.

i.         You must only use the vehicle you have registered for the AIG Drive Master app for this Competition.

j.        You cannot count any journey where the vehicle is used for hire or reward, towards this competition.

5.            What if the average score for both teams is the exactly the same at the end of the Competition Period i.e. it is a draw?

In this scenario, the top 50 persons in each team with the best average score will receive a Pacific Coffee voucher.

6.            Who is the judge?

The decision is based on the metrics of the AIG Drive Master app.

In the event of any dispute, the decision of AIG Insurance Hong Kong Limited (“AIG”) decision will be final. AIG reserves the right to disqualify any individual at any time who behaves fraudulently or misleadingly or in a manner which prejudices the fairness and integrity of the Competition, in AIG’s sole opinion. AIG’s discretion is absolute and its decision is final.

7.            When is the prize announced?

AIG aims to announced on 11th January 2017 with each winner receiving their coffee voucher through the app.

8.            Any other terms and conditions?

Yes.

Firstly, to improve road safety we may wish to publicize the name of certain winners and their experience of using the app. By registering for the Competition, therefore, you agree to us contacting you to ask about your experience using the app and to your name, image and brief biographical information being collected and used by AIG for promotional purposes, in the event you win the Competition.

Secondly, there are some other terms and conditions we need to include to make this an appropriate agreement between AIG and participants in the Competition. These terms and conditions are:

·         The Contracts (Rights of Third Parties) Ordinance is excluded from this agreement;

·         This agreement is subject to Hong Kong law and any disputes are subject to the exclusive jurisdiction of the Hong Kong courts.

And remember, we believe that if you have to drive at all, it’s best that you drive safely!

Terms and Conditions

1.         What is the Week Day Champions Competition?

The AIG Road Master app aims to encourage safe driving on Hong Kong’s road and the ‘Week Day Champions Competition’ aims to reward weekend drivers who use the app.

2.            What is the prize?

The first 100 drivers who participate in the ‘Week Day Champions Competition’ and record 500km of driving during weekends using the AIG Drive Master App will be awarded a free Ocean Park one-day pass.

The Competition Period lasts until all 100 Ocean Park one-day passes have been awarded. During the Competition Period you will see the number of passes left to award displayed on the icon for the Competition in the app.

The one-day pass is not convertible to cash and is not transferrable.

3.            Am I eligible to enter this Competition?

To be eligible to enter ‘Week Day Champions Competition’, you must meet all of the following criteria:

a.       You must be the holder of a valid Hong Kong driving license throughout the Competition Period

b.      You must also be the holder of a valid vehicle license for the vehicle you register when you enter the Competition.

c.       You must be at least eighteen (18) years of age or older, when you enter the Competition

d.      You must be a Hong Kong resident

e.      You must not be an employee of AIG Insurance Hong Kong Limited or any affiliated company.

4.            How do I enter and compete in this Competition?

To enter and compete in this Competition you must do the following:

a.       You must download the AIG Drive Master app and register to use it.

b.      You must have inputted certain minimum information in the “Personal Information” section of the app. This information is necessary for us to verify that you meet the eligibility criteria for the Competition. There is also other information you may fill in, which we will only use for the purposes stated in our Privacy Statement.

c.       You must enroll in the “Week Day Champions Competition” by clicking the “Join Challenge” icon on the “Challenges” screen.

d.      Once you have done a, b and c above, you are enrolled in the Competition.

e.      After enrolling in the Competition, every driving journey you successfully record using the AIG Drive Master App during a week day throughout the Competition Period will count towards your record in the competition. NOTE: if you do not successfully record a journey on the app, the journey will not count.

f.        A journey happens on a ‘week day’ if it takes place between the period commencing 12:01 a.m. Monday and ending 11:59pm Friday. A journey must be started and completed during this time period to count.

g.       A journey only counts in the Competition if it is a journey which has taken place within Hong Kong.

h.      You must only use the vehicle you have registered for the AIG Drive Master app for this Competition.

i.         You cannot count any journey where the vehicle is used for hire or reward, towards this Competition.

5.            Who is the judge?

The decision is based on the metrics of the AIG Drive Master app.

In the event of any dispute, the decision of AIG Insurance Hong Kong Limited (“AIG”) will be final. AIG reserves the right to disqualify any individual at any time who behaves fraudulently or misleadingly or in a manner which prejudices the fairness and integrity of the Competition, in AIG’s sole opinion. AIG’s discretion is absolute and its decision is final.

6.            How will I receive my prize?

The Ocean Park one-day pass will be mailed to the winners by ordinary mail.

7.            Any other terms and conditions?

Yes.

Firstly, to improve road safety we may wish to publicize the name of certain winners and experience of using the app. By registering for the Competition, therefore, you agree to us contacting you to ask about your experience using the app and to your name, image and brief biographical information being collected and used by AIG for promotional purposes, in the event you win the Competition.

Secondly, there are some other terms and conditions we need to include to make this an appropriate agreement between AIG and participants in the competition, namely:

·         The Contracts (Rights of Third Parties) Ordinance is excluded from this agreement;

·         This agreement is subject to Hong Kong law and any disputes are subject to the exclusive jurisdiction of the Hong Kong courts.

And remember, we believe that if you have to drive at all, it’s best that you drive safely!

Terms and Conditions

1.         What is the Weekend Champions Competition?

The AIG Road Master app aims to encourage safe driving on Hong Kong’s road and the ‘Weekend Champions Competition’ aims to reward weekend drivers who use the app.

2.            What is the prize?

The first 100 drivers who participate in the ‘Weekend Champions Competition’ and record 200km of driving during weekends using the AIG Drive Master App will be awarded a free Ocean Park one day pass.

The Competition Period lasts until all 100 Ocean Park one-day passes have been awarded. During the Competition Period you will see the number of passes left to award displayed on the icon for the Competition in the app.

The one-day pass is not convertible to cash and is not transferrable.

3.            Am I eligible to enter this Competition?

To be eligible to enter ‘Weekend Champions Competition’, you must meet all of the following criteria:

a.       You must be the holder of a valid Hong Kong driving license throughout the Competition Period

b.      You must also be the holder of a valid vehicle license for the vehicle you register when you enter the Competition.

c.       You must be at least eighteen (18) years of age or older, when you enter the Competition

d.      You must be a Hong Kong resident

e.      You must not be an employee of AIG Insurance Hong Kong Limited or any affiliated company.

4.            How do I enter and compete in this Competition?

To enter and compete in this Competition you must do the following:

a.       You must download the AIG Drive Master app and register to use it.

b.      You must have inputted certain minimum information in the “Personal Information” section of the App. This information is necessary for us to verify that you meet the eligibility criteria for the Competition. There is also other information you may fill in, which we will only use for the purposes stated in our Privacy Statement.

c.       You must enroll in the “Weekend Champions Competition” by clicking the “Join Challenge” icon on the “Challenges” screen.

d.      Once you have done a, b and c above, you are enrolled in the Competition.

e.      After enrolling in the Competition, every driving journey you successfully record using the AIG Drive Master App during a weekend throughout the Competition Period will count towards your record in the competition. NOTE: if you do not successfully record a journey on the app, the journey will not count.

f.        A ‘weekend’ refers to the period between 12:01 a.m. Saturday to 11:59pm Sunday. A journey must be started and completed during this time period to count.

g.       A journey only counts in the Competition if it is a journey which has taken place within Hong Kong.

h.      You must only use the vehicle you have registered for the AIG Drive Master app for this Competition.

i.         You cannot count any journey where the vehicle is used for hire or reward, towards this competition.

5.            Who is the judge?

The decision is based on the metrics of the AIG Drive Master app.

In the event of any dispute, the decision of AIG Insurance Hong Kong Limited (“AIG”) will be final. AIG reserves the right to disqualify any individual at any time who behaves fraudulently or misleadingly or in a manner which prejudices the fairness and integrity of the Competition, in AIG’s sole opinion. AIG’s discretion is absolute and its decision is final.

6.            How will I receive my prize?

The Ocean Park one-day pass will be mailed to the winners by ordinary mail.

7.            Any other terms and conditions?

Yes.

Firstly, to improve road safety we may wish to publicize the name of certain winners and experience of using the app. By registering for the Competition, therefore, you agree to us contacting you to ask about your experience using the app and to your name, image and brief biographical information being collected and used by AIG for promotional purposes, in the event you win the Competition.

Secondly, there are some other terms and conditions we need to include to make this an appropriate agreement between AIG and participants in the Competition, namely:

·         The Contracts (Rights of Third Parties) Ordinance is excluded from this agreement;

·         This agreement is subject to Hong Kong law and any disputes are subject to the exclusive jurisdiction of the Hong Kong courts.

And remember, we believe that if you have to drive at all, it’s best that you drive safely!

At AIG Insurance Hong Limited (“AIG”) we believe that good drivers mean safer roads.

Our app, AIG Drive Master aims to encourage safe driving in Hong Kong by enabling drivers to benchmark their driving against certain key driving parameters, such as acceleration events, speeding events, braking events, cornering speed, average speed, distance traveled, idle time & more. The safer you drive, the higher the score.

As part of our “road safety” mission, and as another key benchmark of safe driving, you can see how your score can translate into a discount on your car insurance from AIG.  The higher your score, the higher your discount. It’s that simple. To find out how your score translates into a discount visit to the “My Discount” section of the app (see the “%” tab when you enter the app).

This discount is more than just a benchmark. If you do not currently buy your car insurance from AIG and wish to do so, you may at any time apply directly for a car insurance quote from AIG through AIG Driver Master app. Subject to you and your vehicle meeting our underwriting criteria, we will aim to provide you with an insurance quote with the discount applied.

The app will score users driving behavior on the basis of following driving aspects:

• Acceleration events
• Speeding events
• Braking events
• Cornering speed
• Average speed
• Distance traveled
• Idle time, etc.

Go to MY TRIPS> Select the trip in question > go to MAPS > Click anywhere on journey and write your feedback on the pop-up box > press SEND 

A Score is the overall rating of your driving. It is typically found in the middle of the opening screen of the app and generally between 40 and 100 (a higher score is better). 

After each trip the score is recalculated. 

Free Petrol for one year (valued at HK$15,000 petrol vouchers) + 3 Annual membership passes to Oceans Park. 

You will be contacted via email / or within the Reward section of the app

Open the app, on the login screen, please click on 'Forgot Password'. You will receive a temporary password / code, which should be used to enter a new password

Only one car can be registered through the app. And more than 1 policies can be bought. 

We allow you to login to the App through any number of your smartphones at the same time.

Yes. Click on Connect with Facebook on the login screen before login or on your profile page after login.

You can also share your app activities on Facebook.

Once you purchase Auto insurance policy, you will receive an email with the cover note and policy documents. The same will be sent to you in hard copy if you choose to receive hard copy

For any trip related feedback:

Go to MY TRIPS> Select the trip in question > go to MAPS > Click anywhere on journey and write your feedback on the pop-up box > press SEND 

The app recognizes users based on your email address. If you change your email address, you will need to re-register for the app as a new user.

You may download the app on another smartphone and use your email address and password to access your information.

Currently, there is no web/internet access to the app data